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Hellvape Dead Rabbit Pro Returns and Credit Notes Explained
Published 2026 · VapeWholesaleHub trade desk

A clear returns and credit process on Dead Rabbit Pro protects the relationship when something goes wrong.
Across the trade, returns and credit notes is the point where good intentions meet operational reality on the Dead Rabbit Pro.
The most common mistake is optimising for the first order instead of the fourth, which is where Dead Rabbit Pro economics actually settle.
Why returns and credit notes matters on the Dead Rabbit Pro
Distinguish between a defect claim and a change of mind before agreeing any action.
The most common mistake is optimising for the first order instead of the fourth, which is where Dead Rabbit Pro economics actually settle.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Dead Rabbit Pro |
| Brand | Hellvape |
| Category | Flavours |
| Battery | 1000 mAh |
| Output range | 12-25 W |
| Capacity | 2.0 ml |
| Charging | USB-C fast charge |
| Coil options | 0.6 / 0.8 / 1.0 ohm |
| Carton quantity | 120 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Dead Rabbit Pro.
Retail staff rarely ask about returns and credit notes directly, but their questions almost always lead back to it.
Checklist
- Log sell through by account for the first eight weeks.
- Request batch photographs and a packing list prior to shipment.
- Review the reorder point after one full selling cycle.
- Verify that artwork matches the approved compliance template.
- Check carton quantities against the commercial invoice line by line.
- Agree in advance who pays for return freight on a defect claim.
Commercial terms
Agreeing a defect handling procedure before the first shipment removes emotion from later conversations.
Agreeing a defect handling procedure before the first shipment removes emotion from later conversations.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (184 units) | Tier 1 | 14-21 days |
| Pallet (1824 units) | Tier 2 | 14-21 days |
| Container (19899 units) | Tier 3 | 30-45 days |
Frequently asked questions
Who pays return freight on a Dead Rabbit Pro defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
Can packaging be adjusted for our market?
Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Final word
If only one thing changes after reading this, let it be the habit of checking returns and credit notes before reordering.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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