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Warranty and After Sales Guide for Hellvape Dead Rabbit Plus
Published 2026 · VapeWholesaleHub trade desk
Warranty and after sales handling define the long term reputation of a Dead Rabbit Plus line.
Between the factory gate and the retail shelf, warranty and after sales is where most of the value on the Dead Rabbit Plus is either created or lost.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Dead Rabbit Plus.
Why warranty and after sales matters on the Dead Rabbit Plus
A clear dead on arrival policy removes friction for retail partners.
Where two suppliers look identical on price, warranty and after sales is usually the variable that separates them over a full year.
Spare parts availability matters more than warranty length in practice.
Reference specification
| Item | Value |
|---|---|
| Model | Dead Rabbit Plus |
| Brand | Hellvape |
| Category | Flavours |
| Battery | 650 mAh |
| Output range | 5-30 W |
| Capacity | 3.0 ml |
| Charging | USB-C fast charge |
| Coil options | 1.0 / 1.2 ohm |
| Carton quantity | 240 units |
Tracking return reasons feeds directly into the next sourcing decision.
Practical notes for buyers
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Dead Rabbit Plus.
The most common mistake is optimising for the first order instead of the fourth, which is where Dead Rabbit Plus economics actually settle.
Checklist
- Confirm the exact configuration in writing before the deposit is paid.
- Review the reorder point after one full selling cycle.
- Verify that artwork matches the approved compliance template.
- Log sell through by account for the first eight weeks.
- Record the arrival condition with photographs on the day of delivery.
- Agree in advance who pays for return freight on a defect claim.
Commercial terms
Freight terms should be named explicitly, because an unclear incoterm is the fastest way to lose a relationship.
Payment history is the single most reliable route to better terms, more than total annual volume.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (116 units) | Tier 1 | 14-21 days |
| Pallet (1571 units) | Tier 2 | 30-45 days |
| Container (18572 units) | Tier 3 | 14-21 days |
Frequently asked questions
What warranty applies to Dead Rabbit Plus?
Most suppliers cover manufacturing defects for a defined period, excluding consumables and physical damage.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
Can packaging be adjusted for our market?
Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.
Final word
The buyers who do this well are not luckier; they are simply more consistent about the basics.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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